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MetaSwitch:Carrier-class softswitch and applications solutions
MetaSwitch delivered the best combination of native IP capabilities, residential and business-class features, and scalability. John Stadter, President, ComSpanUSA
 
Overview MetaSwitch Softswitch MetaSphere Application Suite MetaView NMS
       

METASPHERE AUTO ATTENDANT
 
MetaSphere SDP & Applications
Architecture
IMS
Auto Attendant
CommAssistant
CommPortal
Conference Server
Incoming Call Manager
Live Message Screening
Privacy Defender
Unified Messaging
Voicemail
 
Further Information
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Case Studies

The MetaSphere Auto Attendant enables you to offer your business customers the productivity benefits of a hosted, fully customizable, automated receptionist service including

  • automatic call answering
  • user-configurable hierarchical menus and announcements
  • menus and announcements for out-of-hours and holidays
  • dial-by-extension or dial-by-name directory (with spoken name confirmation)
  • administration via telephony user interface (TUI) or Web.

The Auto Attendant application comes fully integrated with MetaSwitch's Class 4/5 Softswitch and other MetaSphere applications. It is also delivered and supported by the MetaSwitch support team for smooth deployment and operation.

Screenshots: MetaSphere Auto Attendant Web-based Subscriber Management
MetaSwitch's MetaSphere Auto Attendant: System configuration

System configuration

   MetaSwitch's MetaSphere Auto Attendant: Holidays and business hours

Holidays and business hours

   MetaSwitch's MetaSphere Auto Attendant: Menu configuration

Menu configuration

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