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MetaSphere CommPortal™ redefines
the way your subscribers interact with their personal and business
telephony services for the ultimate flexibility of a truly personalized
experience.
Visual Voicemail - see all your messages,
go straight to the one you want
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CommPortal leverages Web 2.0 standards and best design practices
to deliver an exceptionally intuitive and tightly integrated user interface to a wide range
of services and features. These services and features are delivered via the award-winning
MetaSphere application suite and the MetaSwitch Call Agent, and include
- Visual Voicemail
- Recent Calls List
- Contact Management
- Find Me Follow Me
- Call Forwarding and Selective Call Screening.
The CommPortal subscriber interface seamlessly launches via any
standard web browser, from your own web page. This adds a highly interactive
functional element to your offering that encourages subscriber self-service,
personalization and retention.
Fully customizable to mirror the look and feel of your
own corporate brand, CommPortal also integrates frequently updated embedded materials
such as banner ads and promotional offers.
With CommPortal installed, both your residential and business end users
can self-subscribe to various managed services that you offer, eliminating the need
for time consuming and costly site visits and service calls for new service activation.
Dashboard - "at a glance" access to commonly-used features and settings
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The advantages for Service Providers are many:
- Reduced costs. A substantial proportion of
customer assistance calls are eliminated, since subscribers can (for example)
activate Caller ID service themselves, rather than having to talk to a human operator.
- Increased revenues. Studies show that the easier it is
to get a new service, the more likely a customer is to request it. By offering your
subscribers a simple means to activate subscription-based features, such as Caller ID
or Call Waiting, you'll see increased revenues from those services.
- Rapid deployment. The web-based services can be
configured, re-branded and added to an existing MetaSwitch deployment regardless of
access infrastructure, or installed with a new MetaSwitch, in a matter of days.
- Subscriber retention. Industry-wide, the consensus is
that personalized services, which subscribers can evolve to suit their own needs and practices,
create a widely perceived value. By enabling your subscribers to populate CommPortal with their
own personal and business contacts and then access this information from any location,
you create an undeniably "sticky" service far greater than
the sum of its parts.
MetaSphere CommPortal is further enhanced by
- CommAssistant,
an ultra-thin client desktop application that enables a range of "always on"
interactive capabilities.
- MetaSphere CommPortal Phone Configurator™, a key component in MetaSwitch's
SIP Provisioning Solution, that affords granular control to
subscribers and administrators over the configuration of SIP desk phones.
Visual Voicemail - see all your messages, go straight to the one you want
Dashboard - 'at a glance' access to commonly-used features and settings
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Copyright © 2000 - 2008 Data Connection.
MetaSwitch is a registered trademark of Data Connection.
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