EarthLink, Inc., a premier communications and IT services provider with more than1.6 million customers, has selected Metaswitch Networks to power the multimedia telephony features for their EarthLink Complete™suite of business voice, data and Internet solutions. Launched this week in a nationwide rollout, the offering builds on Metaswitch’s MetaSphere Multimedia Telephony Application Server (MTAS) to provide the latest in hosted PBX and SIP trunking services over EarthLink’s state-of-the-art IP infrastructure.
“We recently launched EarthLink Complete™, an innovative portfolio of hosted and managed business-class communications solutions,” said Rolla P. Huff, EarthLink Chairman and CEO. “We chose Metaswitch to extend these services across our entire operational footprint because of the company’s reputation for innovation coupled with a history of reliability. With Metaswitch, we have a partner that protects our infrastructure investment while enabling us to remain competitive and agile."
Metaswitch’s voice portal capabilities are also integrated into EarthLink’s myLink™ customer portal, offering its clients easy access to a ubiquitous, cross-platform, unified messaging, call control and self service interface that enables them to access, direct and upgrade their entire communications experience. Embracing the trend towards employee mobility, presence, instant messaging and high definition voice/video, the Metaswitch product portfolio of unified communications clients and softphones allow EarthLink to twin desk phones with mobile handsets and PCs, expanding the reach of office extensions while providing a complete multimedia telephony experience.
“EarthLink recognizes the importance of tapping into a growing desire for cloud-based VoIP services, while extending enterprise customer solutions that appeal to an increasingly mobile workplace,” said Kevin DeNuccio, CEO of Metaswitch Networks. “EarthLink’s history of providing leading technology applications and commitment to their customers not only mirrors our own business philosophy but enables them to protect critical revenue streams from the threat of competing and alternate service providers.”