Leading Business Services
for your critical enterprise customers
>> Sell under your own brand
>> Hosted and managed by your staff
>> Integrated into your existing network
>> Mobile Native user experience
>> Microsoft Teams Integration
>> Open Partner Ecosystem
Opportunity
Business communications is changing. Companies have pivoted to support remote working with cloud collaboration and video meetings. As a result, businesses are rethinking their communications solutions. They need flexible services to support employees wherever they are and however they connect – in the office, on the road, or at home. This may include Microsoft Teams, on-premises PBXs, personal or company-owned mobile devices, and disparate OTT applications. Successful operators must offer a suite of services for businesses and their users across these environments.
Solution
We provide a complete solution portfolio that offers operators the flexibility to create communications and collaboration services to meet any business requirement and keep users connected and productive wherever they are. Our open partner ecosystem of hardware and software suppliers provides a broad choice of software integrations and end user devices. Operators are in different stages of cloud services adoption. Our business services solutions are built on cloud native software that can be deployed in private, public and hybrid cloud environments.
Our Uniqueness
We enable operators to create unique customer experiences and grow service revenues while leveraging their trusted brands and network security and reliability. Our unique portfolio of brandable services enable our operators to win more share of the competitive business communications market through differentiated offerings and superior mobile native end-user experience. While our robust provisioning and management tools allow operators to effectively manage their own offering and deliver outstanding customer support from within their own network.
Customer Testimonial: Granite Telecommunications
A portfolio of UCaaS combined with Direct Routing for Microsoft Teams is quickly becoming a must have for SMBs and enterprises. Watch as Marguerite Cogliano, Product Development Manager and Shawn McElroy, Director of Telephony Engineering of Granite Telecommunications discuss how they are using the Metaswitch MaX UC and Perimeta SBC to deliver their complete "merged voice" to customers.
UC & Collaboration
Feature-rich, brandable, UC&C for your SMB customers. Migrate your existing customers, cap and grow or greenfield.
Direct Routing (DR) for Microsoft Teams
Connect Teams users with the outside world while leveraging your network assets.
SIP Trunking
Replace classic voice connections with VoIP services to help customers reduce costs.
Contact Centers
Robust omni channel solutions to communicate with customers more efficiently.
Part 1: Introducing Metaswitch Business Services
Part 2: What are Metaswitch Business Services
Part 3: Why Metaswitch Business Services
Business Services for the New Worker Paradigm
While some employees will begin to return to offices as regions reopen, many will continue to work remotely, or require the flexibility to work from anywhere. Operators must offer comprehensive communications and collaboration solutions to help businesses meet these evolving needs. Click here to download the infographic and learn more about these trends.