Today's service provider converged networks are more technologically sophisticated than ever before, incorporating more layers, devices and varying customer environments. Unfortunately there will always be network issues that can adversely affect a subscriber's service. You need to be able to address these issues quickly and efficiently so that you can resolve them and maintain your customers' loyalty. This requires the right diagnostic tools to properly identify the problem.
MetaView Service Assurance Server™ is unique in that it provides detailed diagnostics for all calls, over all protocols, all the time. These detailed call traces enable your technicians to diagnose many common configuration, network and interoperability problems, saving you time and money.